{
"eventSource": "sell-order-ops-actions",
"sourceSpecificEventIdentifier": "SELL_ORDER/MISSING_ITEM_REPORTED#1",
"eventDate": "2026-10-10T15:00:00.000Z",
"eventClassifier": {
"category": "SELL_ORDER",
"type": "SELL_ORDER/MISSING_ITEM_REPORTED",
"tags": []
},
"eventData": {
"id": 1,
"internalOrderNumber": "SO-TEST-1",
"externalOrderNumber": "EXT-1",
"sellOrderState": {
"id": 1,
"name": "PICKING"
},
"warehouse": {
"id": 1
},
"sellerId": 1,
"seller": {
"id": 1,
"name": ""
},
"missingItemsReported": [
{
"itemId": 1,
"sellerProductId": 2
}
]
}
}Sell order events
Sell order missing item reported
Sent when units of a sell order are reported missing at the warehouse while it is being picked.
In Orbita this event is listed as Sell order - Missing item reported.
WEBHOOK
SELL_ORDER
/
MISSING_ITEM_REPORTED
{
"eventSource": "sell-order-ops-actions",
"sourceSpecificEventIdentifier": "SELL_ORDER/MISSING_ITEM_REPORTED#1",
"eventDate": "2026-10-10T15:00:00.000Z",
"eventClassifier": {
"category": "SELL_ORDER",
"type": "SELL_ORDER/MISSING_ITEM_REPORTED",
"tags": []
},
"eventData": {
"id": 1,
"internalOrderNumber": "SO-TEST-1",
"externalOrderNumber": "EXT-1",
"sellOrderState": {
"id": 1,
"name": "PICKING"
},
"warehouse": {
"id": 1
},
"sellerId": 1,
"seller": {
"id": 1,
"name": ""
},
"missingItemsReported": [
{
"itemId": 1,
"sellerProductId": 2
}
]
}
}Body
application/json
When the event happened, in ISO 8601 (UTC).
What happened: the event category and type.
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The event payload.
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The Melonn service that emitted the event.
Unique identifier of this occurrence of the event. Use it to discard duplicates.
Response
200
Any 2xx response acknowledges the event. See Delivery and retries.