{
"eventDate": "2025-12-03T16:30:00.000Z",
"eventClassifier": {
"category": "BUYER_RETURN_ORDER",
"type": "BUYER_RETURN_ORDER/ITSR_LABEL_GENERATED",
"tags": [
"R76409"
]
},
"eventData": {
"id": "76409",
"internalOrderNumber": "R76409",
"externalOrderNumber": "12600005422400-DEVOLUCION",
"externalOrderId": "EXT-123",
"transportServiceRequestLabelUrl": "https://s3.aws.com/signed-url..."
}
}Return order events
Return label generated
Sent when the transport label for a return managed by Melonn has been generated.
In Orbita this event is listed as Devolución - Etiqueta de transporte generada.
WEBHOOK
BUYER_RETURN_ORDER
/
ITSR_LABEL_GENERATED
{
"eventDate": "2025-12-03T16:30:00.000Z",
"eventClassifier": {
"category": "BUYER_RETURN_ORDER",
"type": "BUYER_RETURN_ORDER/ITSR_LABEL_GENERATED",
"tags": [
"R76409"
]
},
"eventData": {
"id": "76409",
"internalOrderNumber": "R76409",
"externalOrderNumber": "12600005422400-DEVOLUCION",
"externalOrderId": "EXT-123",
"transportServiceRequestLabelUrl": "https://s3.aws.com/signed-url..."
}
}Body
application/json
Response
200
Any 2xx response acknowledges the event. See Delivery and retries.